We encourage our customers to ensure their order is correct when submitted as order cancellation requests may be accepted as a courtesy but cannot be guaranteed. IMR Batteries, in its sole discretion, may accept or decline an order cancellation request.
As of October 11, 2019 - orders paid via PayPal will be assessed a cancellation fee due to a controversial change in PayPal's refund policy. Unfortunately PayPal no longer refunds the transaction fee (base charge + 2.9%) to the vendor and this fee will be passed on and deducted from the refund due in the event of a cancellation of an order. All other payment methods we accept will not incur a cancellation fee.
If you would like to cancel an order, please contact us immediately and we will try our best to accommodate your request.