We encourage our customers to ensure their order is correct when submitted as order cancellations are accepted as a courtesy but cannot be guaranteed. If a tracking number has been issued for your order, the order has been processed and cannot be cancelled.
If the order was paid through PayPal, the transaction fee (approximately 3%) will not be refunded as PayPal no longer refunds this fee to the merchant as of 5/7/19. Other payment methods will not incur a cancellation fee.
If you would like to cancel an order, please contact us immediately and we will try our best to accommodate your request. We recommend calling rather than emailing to ensure a timely cancellation.